Updated Articles

  1. Organization Search

    Last Updated: 01/31/2024 in Organizations
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm Use the global search in the top right of the application to s...

  2. Assign Profile and Send Welcome Email

    Last Updated: 01/31/2024 in Organizations
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm To grant access, you will need to direct to the organization d...

  3. Associate Your ConnectBooster and KaseyaOne Accounts

    Last Updated: 01/31/2024 in Overview
    How to link ConnectBooster to IT Complete using KaseyaOne.

  4. Unresolved ACH/EFT Returns

    Last Updated: 01/31/2024 in Overview
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm ACH/EFT Return Notifications If there are any issues when pro...

  5. How can I better secure my accounts?

    Last Updated: 01/31/2024 in FAQ
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm Best Practices for Securing Your Accounts with ConnectBooster...

  6. What are these charges to my checking account?

    Last Updated: 01/31/2024 in FAQ
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm Monthly Fees ConnectBooster billing is split between ConnectB...

  7. What is a locked invoice, and how do I resolve this?

    Last Updated: 01/31/2024 in FAQ
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm Locked Invoice Help If you received the "Locked Invoices Summ...

  8. How do I issue a refund?

    Last Updated: 01/31/2024 in FAQ
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm Refunds are usually issued through the BNG Gateway. This m...

  9. I can't log in! Help!

    Last Updated: 01/31/2024 in FAQ
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm The first thing to identify is who is the individual encount...

  10. An organization has missing invoices

    Last Updated: 01/31/2024 in FAQ
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm The preliminary action would be to check if the invoices indee...
Copyright © 2015 – 2016 Your Company, LLC. All rights reserved.