Login History Report

Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below.


To see organization login activity within your ConnectBooster portal, navigate Reports > Login History in the left-hand menu.

Select the "Login History" option.

This report can be viewed directly in the portal or as a downloadable CSV file

CSV file example:

The CSV will contain the First and Last Name of your organization, the Email, Related Companies, the Login Date, the IP Address, and if the attempt was successful or not.

  • Email is the address used during the login attempt.
  • The "Related Companies" column, indicates that the email address is associated with multiple companies inside of ConnectBooster.

Additional Note:

Login attempts don't necessarily indicate Portal activity. Refer to the Transaction Report, or Autopay Configurations Report for a holistic view of the payments done in the system, or who needs to be enrolled in Automatic payments.