New Articles

  1. How do I reconcile or match my deposits?

    Created On: 03/04/2019 in FAQ
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm The payments which are of types Visa, MasterCard, Discover & ...

  2. I can't log in! Help!

    Created On: 03/04/2019 in FAQ
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm The first thing to identify is who is the individual encount...

  3. WebConnector Sync Errors and Best Practices

    Created On: 03/04/2019 in FAQ
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm Sync Failures for QuickBooks Desktop Due to the manner in whi...

  4. Payments Failing to Sync

    Created On: 03/04/2019 in FAQ
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm Payments Failing To Sync: This indicates a payment made in Co...

  5. Pay Now

    Created On: 03/01/2019 in Configurations Configurations Billing
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm What is "Pay Now"? “Pay Now” enables your clients to pay invo...

  6. What are these charges to my checking account?

    Created On: 01/14/2019 in FAQ
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm Monthly Fees ConnectBooster billing is split between ConnectB...

  7. How do I issue a refund?

    Created On: 01/08/2019 in FAQ
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm Refunds are usually issued through the BNG Gateway. This m...

  8. Email Delivery Options

    Created On: 01/07/2019 in Configurations Configurations Client Emails
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm FROM Address Setting a custom "FROM" email address in the por...

  9. An organization has missing invoices

    Created On: 01/07/2019 in FAQ
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm The preliminary action would be to check if the invoices indee...

  10. QuickBooks WebConnector Setup

    Created On: 01/07/2019 in Configurations Integrations Accounting QuickBooks
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm Launching the synchronization with QuickBooks Log into Qu...
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