Popular Articles

  1. Unresolved ACH/EFT Returns

    Last Updated: 01/31/2024 in Overview
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm ACH/EFT Return Notifications If there are any issues when pro...

  2. Administration Overview

    Last Updated: 01/31/2024 in Overview
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm The overview page gives you insight into your accounts receiva...

  3. I can't log in! Help!

    Last Updated: 01/31/2024 in FAQ
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm The first thing to identify is who is the individual encount...

  4. Organization Profile Overview

    Last Updated: 01/31/2024 in Organizations
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm This is where you manage the selected organization as a whole,...

  5. API Security Key for Payments from other integrations

    Last Updated: 02/02/2024 in Configurations Integrations Gateway
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm Part 1: Creating A New BNG Gateway User Login to your BNG Gat...

  6. Customization Overview

    Last Updated: 02/02/2024 in General
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm The general settings drop-down in the left-hand menu is where ...

  7. How do I issue a refund?

    Last Updated: 01/31/2024 in FAQ
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm Refunds are usually issued through the BNG Gateway. This m...

  8. Internal Users

    Last Updated: 02/02/2024 in Configurations Configurations Internal Settings
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm Grant access to other team members Navigate to Configurations...

  9. Internal: Payment Methods

    Last Updated: 02/02/2024 in Configurations Configurations Billing
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm This section allows you to select which Payment Methods are gl...

  10. Integrations Overview

    Last Updated: 02/02/2024 in Configurations Integrations
    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm The Integrations page displays the various software platforms ...
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