Updated Articles

  1. Payments Failing to Sync

    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm Payments Failing To Sync: This indicates a payment made in Co...
  2. How do I reconcile or match my deposits?

    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm The payments which are of types Visa, MasterCard, Discover & ...
  3. What is the typical flow of invoices?

    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm Invoice Life Cycle Typically when using a CRM/PSA tool and Ac...
  4. WebConnector Sync Errors and Best Practices

    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm Sync Failures for QuickBooks Desktop Due to the manner in whi...
  5.  QuickBooks WebConnector Setup

    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm Launching the synchronization with QuickBooks Log into Qu...
  6. Administration Overview

    Exciting news! Our ConnectBooster Support documentation is moving to a new location. Be sure to bookmark the new link below. https://help.cb.kaseya.com/help/Content/0-HOME/Home.htm The overview page gives you insight into your accounts receiva...
  7. ConnectBooster Release 1/18/2024

    January 18th 2024 The following is a comprehensive list of all updates released on the date above. New None Fixed Resolved an issue where the show/hide button did not work in the password reset window. Resolved an issue where the "Go to...
  8. ConnectBooster Release 1/16/2024

    January 16th 2024 The following is a comprehensive list of all updates released on the date above. New None Fixed Resolved an issue where an error would show when attempting to set up multi-factor authentication. Deprecations None ...
  9. ConnectBooster Release 1/15/2024

    January 15th 2024 The following is a comprehensive list of all updates released on the date above. New None Fixed Resolved an issue where when editing PayNow settings, a "save" pop-up prompt would immediately appear blocking further inpu...
  10. ConnectBooster Release 12/13/2023

    December 13th 2023 The following is a comprehensive list of all updates released on the date above. New Released a new feature where Autotask users can choose to receive ConnectBooster notifications as Autotask service tickets. Released a new...